1. Recommendations

That the International Standards Organisation and the United Nations Statistics Division be contacted and the name 'Timor Leste' (and the abbreviation, TLS) be reverted to 'East Timor' (and the abbreviation, TMP) immediately.

That the .tp domain space be retained and commercial developments exploited.

That the Administrative Contact be redelegated from an individual to a representative of the Government ex-officio.

That the Technical Contact be retained subject to a contract between the Government of East Timor and the Technical Contact.

Study Guide

• Topic One: Managing IS To Seize New Strategic Opportunities
• Topic Two: Information Systems and Strategy
• Topic Three: Managing Using A Systems Approach
• Topic Four: Managing Information Systems Development
• Topic Five: Moving From IS Planning To IT Planning
• Topic Six: Managing Organisational Data
• Topic Seven: Managing IS Services and Business Networks
• Topic Eight: IS Project Management
• Topic Nine: Professional Ethics and Managing Technological Change

The external forces for change in an organisation include economic conditions, technological developments, competitor's activities, societal and demographic shifts, and legal/political developments. The internal forces include managerial decisions, employee preferences and suggestions. The focus of organisational changes include technology, shared values and culture, strategy, structure, systems and staff.

The control function in management is the regulation of activities and behaviours within organisations, adjustment and conformity to specifications and objectives. There is a control feedback loop which recognises changes in planning and organising. The basic control principles are 1. Establish standards, 2. Measure performance, 3. Compare performance against standards and 4., Evaluate results and take necessary corrective action.

The link between Human Resource Management and competitive advantage is about getting the right people and maximising their performance and potential. Planning for HR involves forecasting demand; working out how many and what type of people a firm needs at a particular point in time, assessing the supply of such people, and formulating fulfillment plans. JOb analysis is the determination of the scope and depth of jobs and the requisite skills, abilities and knowledge that people need to perform their jobs successfuly.

Communication is the process of transferring information, meaning and understanding from sender to receiver. The basic model of communication involves encoding, the act of constructing a message, the medium, the mode or form of transmission, decoding, the act of interpreting and noise, potential interference with the transmission or decoding of a message [nota bene: noise can also occur with the encoding, consider the confused mind]. Verbal modes can be oral, written and non-verbal modes can include dress, intonation, gestures, expressions and body language.

There is a continuum between individuals, groups and teams with degrees of independence and collaboration. A group is defined here as a small set of people, from three to twenty, who have some degree of mutual interaction and shared objectives. A team is type of group which is highly interdependent, coordinated and with a strong sense of menbers' personal responsibility for achieving group outcomes. The basic types of groups include a set of formal groups (command/supervisory groups, project/task forces and committees) and informal groups.